Adventnet ManageEngine ServiceDesk Plus 7.0 |
12/01/2007 |
|
Category:
Business / Inventory Systems
|
|
Description of Adventnet ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an ITIL ready version too. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
ServiceDesk Plus enables end-users to submit tickets via an online web form or through email. It automates several key workflow tasks such as case routing, acknowledging requester, technician notification and handling of SLA rules. It includes a Solutions module that allows you to document best practices and solutions to common problems in an online knowledge base.
ServiceDesk Plus offers accurate inventory tracking functionality across Windows and Linux workstations. It can also track software licenses and let you know the number of over-utilized or under-utilized licenses across your organization.
ServiceDesk Plus can help you maintain a complete product catalog based on product type, that lists all assets owned by your organization. It can generate Purchase Orders, send them through email and keeps track of outstanding POs & completed purchases. It also provides import of requesters & assets from .csv files & user satisfaction survey.
Version 7.0 adds Enhanced Active Directory Integration, enhanced purchasing system with approver, business rules for better request management, ability to group similar requests and assign to queues, comprehensive custom reports, announcement boards, enhanced list views, billing based on time spent on request, HTML editors for solutions and notifications, ITIL ready functionalities & more.
Incident mgmt, Problem mgmt, Change mgmt & CMDB has been implemented with all functionalities.
The Free Edition allows a single Technician manage upto 25 Workstations.
|
| Screenshot |
|
| Comments |
| No comments have been submitted for this product. Be the first user to submit a comment. |
|
| More Similar Software |
 |
AdventNet ManageEngine OpUtils 4
... The AdventNet ManageEngine OpUtils is a comprehensive set of 45+ unique system and network monitoring tools. It is a Java and web-based troubleshooting software for monitoring devices such as router, switch, server, desktop, etc. The tool set is best suited for IT operational staff and network engineers responsible for maintaining and monitoring networks.
AdventNet ManageEngine OpUtils 4 provides real-time monitoring tools to troubleshoot poor network performance, heavy bandwidth utilization ...
|
| |
AdventNet Linux Manager 1.0.2
... The Linux Operating System is becoming the popular open source operating systems in the world. With large number of active installations, Linux operating system has become the core of many high volume, business-critical applications. It becomes imperative to keep the systems highly available for any modern organization, because minutes of downtime could result in loss of productivity and revenue. AdventNet Linux Manager, along with AdventNet SNMP Agent for Linux which forms a part of the ...
|
| |
AdventNet ManageEngine OpManager 7.0
... ManageEngine OpManager is an ideal network monitoring software suitable for WAN/LAN monitoring, Server & Applications management, Windows Services and Event Log monitoring, URL, UPS, Firewall monitoring & much more. Being a comprehensive, easy to use, affordable systems and applications monitoring software, it offers integrated fault and performance management functionality.
OpManager automates several network monitoring tasks and removes the complexity associated with network management. ...
|
| |
AdventNet ManageEngine Asset Explorer 4.0
... ManageEngine AssetExplorer is comprehensive Asset Management Software that offers enterprise-wide asset visibility and control to manage all your IT and Non-IT assets. IT offers a single view to track and manage ownership of all your assets. AssetExplorer scans and audits all workstations across your enterprise connected over LAN, WAN and VPN. IT scans your network and automatically discovers all software available in each of the workstations.
AssetExplorer helps you scan all Windows ...
|
| |
AdventNet SNMP Agent For Linux 1.0.2
... The Linux Operating System is becoming the popular open source operating systems in the world. With large number of active installations, Linux operating system has become the core of many high volume, business-critical applications. It becomes imperative to keep the systems highly available for any modern organization, because minutes of downtime could result in loss of productivity and revenue. AdventNet SNMP Agent for Linux works to keep the users informed about the status of the Linux ...
|
|
|
| |
| Submit Rating |
|
| Editor Rating = 5 |
 |
|
|
| Author: |
AdventNet Inc |
| License: |
Freeware |
| File Size: |
36.1 MB |
| Downloads: |
52 |
|
|
|
|
|
| |
| |
| Popular Software |
| |
inFlow Inventory Free Edition 1.0.0.0
... inFlow Inventory is software designed specifically to help small businesses doing wholesale and ...
|
| |
Barcode Generator Software 5.3
... Barcode creator software is our answer for customers who are looking for a simple, easy, convenient ...
|
| |
Nevitium Business Manager 1.0e
... If you need free invoices look no further; Nevitium not only creates invoices it allows you to ...
|
| |
Business Aviator Inventory Free Edition 3.07
... Business Aviator is Inventory Management Software that includes Inventory, Items, Pricing, ...
|
| |
Easy Sale System 1.0.1
... Easy Sale System is an inventory & sale management system for Most Types of Retail Business & Small ...
|
| |
Best Furniture Store Software 2.1.34
... Lowest price. Easy to learn and use. Free upgrades and free unlimited support. No ongoing usage fees ...
|
| |
ShopAssist Point Of Sale System 5.10
... ShopAssist® is a modern, Windows®-based point of sale system suitable for most types of retail ...
|
| |
Pawnbroker Pawn Shop Software 4.4.380
... Easy year-end profit and tax reports. Track pawns, pawners, buys, rentals. Automated forfeitures, ...
|
| |
AdventNet ManageEngine Asset Explorer 4.0
... ManageEngine AssetExplorer is comprehensive Asset Management Software that offers enterprise-wide ...
|
| |
Asset Organizer Deluxe 2.8
... Asset Organizer Deluxe is a flexible asset management database for Windows users. Our software ...
|
|
|
Submit Software